We have assembled a fantastic selection of some of the most experienced and forward thinking professionals in the business which, enable us to deliver first class modern content backed up with the knowledge and understanding that gives us supreme credibility.
Our business was endorsed by the Institute of Sales & Marketing Management in 2015 and we are now a certified training provider. We continue to work with the ISMM and in 2016 I was asked to judge three categories in the British Excellence in Sales & Marketing Awards.
I have been fortunate to have had some amazing working life experiences and have learnt to accept that my own development was driven from both failure and success. From my early years in service with the Royal Air Force to my life as a Metropolitan Police Officer I have learnt to understand the importance of respect, perseverance and dedication, a solid platform from which I have been able to carve a progressive career in retail sales.
I started my sales career in 1994 in the automotive industry and for over twenty years I have embraced the need for quality process, training and development. My career led me through sales, sales management, general management and operational responsibilities. I have developed and delivered sales process and customer service training for over ten years and believe that I can deliver engaging and informative content with the ability to create a learning environment that everyone can relate to whether in the classroom or the business.
The team at Spartan Retail Support has grown beyond myself due to the volume of work we have received and I am now in a position to extend the level of support through my colleagues Robert, Martin, James and Jayne. We have specialisation in Sales, Aftersales and Customer Satisfaction ensuring a comprehensive service in non technical training, coaching and development.
Managing Director, Spartan Retail Support Ltd.